Customer Service Questions & Answers

Shipping Costs & Delivery Schedule (Domestic - United States)

Domestic shipments are shipped VIA UNITED STATES POSTAL SERVICE Priority Mail and will usually arrive in 2-4 days after being shipped from our warehouse.

Orders received by 1:00 PM CST will be processed and shipped within 48hrs, unless they are marked as TBD due to a credit inquiry. Orders received on the weekend will ship out Monday.

Deliveries to P.O. Box and APO/FPO Military Addresses will be accepted. No C.O.D. Prefer to send a check/money order? Please e-mail or call us & we will send you an address. Prefer to FAX your order in? 320-341-5017.

Want to Order by Mail or Telephone? Please Contact Us  713-965-4410. Please leave a message & someone will call you back.

INTERNATIONAL SHIPPING-United States Postal Service (USPS)

Priority Mail International: $23 to Canada ( $33 for orders over 3 pounds sent flat rate)*see below what this box holds.4-7 days to Canada.

 Priority Mail International:  $44 to all other countries price based on 3 pounds.The shipping cost is dependent upon weight & destination. 
For larger orders sometimes it is best to ship in a "flat rate box". The postage will be higher but more products can be shipped at a lower rate. $54 for whatever can fit in a 12x12x5.5. This box holds 3 large boxes of Leucozepin (60 day supply) or 2 boxes of Leucozepin & 2 boxes of Enerhance/Eezapein in any combination.Most people purchase at least a 2 month supply when shipping outside of the US.
The shopping cart is not calculated to do flat rate shipping. You will be contacted before the order is processed if there is any additional shipping charges. When shipping we try to consider everything to your advantage.

Delivery can be anywhere from 10 days to 3 weeks depending upon your country & the city you live.We can not be responsible for delays in shipping or customs. I can assure you, we are tracking your shipment however, not all countries scan & track orders.

Please be advised that ImmuneEnhance is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. We are not liable for packages refused or held for delivery.There are no refunds on international orders. You may want to contact your customs office regarding import regulations being placed on "vitamin supplements, natural herbal supplements or nutritional supplements."
If you have questions regarding shipping please contact us : service@immuneenhance.com