Customer Service Questions & Answers

Order Confirmation E-mail

Immediately after you have successfully placed your order with Immune Enhance, you will receive an e-mail that contains a detailed summary of your order. The order confirmation e-mail is your receipt that can be printed for your records. The order confirmation e-mail includes your order number (the same number that appeared on our web site after successful submission of an order), the details of the products and corresponding prices, your ship-to and bill-to information, and your shipping method.

Shipping Confirmation E-mail

The majority of our orders are shipped within 1 - 2 business days after placing the order online. You can expect to receive a shipping confirmation email immediately after your package has shipped.  After you receive your shipping confirmation e-mail, you can expect to receive your package is 2-3 business days.